Frequently Asked Questions
Everything you need to know about our clean beauty products and services.
Are Good Chemistry products tested on animals?
No, we are proud to be 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
What is your shipping policy for domestic orders?
We offer standard shipping on all domestic orders, which typically takes 3-5 business days. Orders over $50 qualify for free shipping automatically at checkout.
What is your return policy for beauty products?
We want you to love your purchase. If you are not satisfied, you can return gently used products within 30 days of purchase for a full refund or store credit.
Are your beauty products vegan and non-toxic?
Yes, all our formulas are 100% vegan and free from parabens, sulfates, and phthalates. We prioritize clean ingredients that are safe for both your skin and the environment.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.